Digital Delivery Policy

Digital Delivery Policy

Unboxable sells personalized digital mystery packs. Nothing is physically shipped, and we do not collect a shipping address for digital delivery.

Delivery: Your digital pack is sent to the email address used at checkout after your purchase is confirmed.

Personalization: Tell us the story before checkout so we can make the pack feel like it was meant for the recipient. Keep the email confirmation for your records.

If you cannot find your delivery email, check spam or promotions first, then reply to your order confirmation for help.